Question 1

Why use Flash Trash?

Accepted Answer

⚡The Flash Trash Story: Community First, Always

Hi! We’re the Seabolt Family — and we are your solution for trash collection!
 For us, it's a personal commitment to excellence in our own hometown. We believe life shines brightest in places that are clean, cared for, and connected.

At Flash Trash, we’re proud to be a locally owned and operated garbage collection company.  As residents ourselves, our family is dedicated to serving our neighbors with consistency, kindness, and care.

How It All Started
In the late winter of 2020, as corporate haulers struggled to keep up, we saw a need — and stepped in. What began as a grassroots effort to help our community quickly grew into a full-time operation. We served entire neighborhoods when no one else could, offering affordable, dependable trash collection that people could count on.

We’re Not Just Collecting Trash — We’re Changing the Industry
Now, our focus is bigger than bins. We’re building an industry-disrupting work environment where employees are valued and empowered. We lead with kindness, deliver service with a smile, and believe that a great company starts with great people.
By choosing Flash Trash, you're not just supporting a local business — you're helping build a company that prioritizes both its employees and its community.

Service. Kindness. Community.
Flash Trash is where service meets heart. We show up on time, we do the job right, and we treat people like neighbors — because they are.

Join the Flash Trash family and experience the difference. Together, we’re making Citrus County cleaner, happier, and stronger.

Question 2

How do I sign up?

Accepted Answer

Subscribing to Flash Trash is fast, easy, and done in minutes!

✅ Simply check your address online — if we serve your area, you’ll be able to choose your plan, pick your bin options, and start your subscription right away.

You’ll be added to the very next route in your neighborhood!

🏡 If your neighbor uses Flash Trash, chances are we’ve got you covered too.

♻️ Bins are optional — bring your own or add one to your subscription.

💬 Have questions? Just message us through your Flash Trash account — it’s faster than a phone call!

🚀 Join the Flash Trash family and experience trash service that actually gets it right.

Question 3

What are your hours and holiday schedule?

Accepted Answer

Our phones are open each weekday from 8:00am-3:30pm.

We are CLOSED on the following holidays:

New Year's Day
Memorial Day
Independence Day 
Labor Day
Thanksgiving Day
Christmas Day

*IMPORTANT* 
When your collection day falls on a holiday week all routes from the holiday forward will be delayed by one day.

Question 4

Do you offer recycling as part of your services?

Accepted Answer

At this time, we are no longer offering recycling services due to low demand.

We know recycling matters, and we’re actively exploring ways to expand these services in the future.

Thank you for your understanding as we work to make recycling more accessible for our community.

Question 5

How much trash can I put out and when is it collected?

Accepted Answer

Flash Trash collects once per week.  Our plan options are as follows:

1 CONTAINER PLAN:  1- 96-Gallon container.  We will accept broken down cardboard outside the container, OR 1 small household item, OR 1 extra bag of trash.

2 CONTAINER PLAN:  Up 2 - 96-gallon trash cans or their equivalent, which equates to approximately 200 gallons of household trash. We will accept broken down cardboard outside the container, OR 1 small household item OR, 1 extra bag of trash.

We promise a trash collection day and no a trash appointment or collection window.  If your trash is not collected by 7pm, and it was at the curb by 5am,  please register a missed collection through your account platform and we will get someone back out to you to re-collect.

Please break down all cardboard and bag your trash in appropriate trash bags.

These precautions are in place to prioritize the safety of our Flash Trash teams, especially given the increased prevalence of illnesses. By bagging your trash, we minimize potential contact with your garbage, promoting a safer environment for everyone.

Should you require more than the allowed limit of two 96-gallon containers, we encourage you to give us a call. Our team will be happy to provide you with a custom quote tailored to your specific needs.

Question 6

When should I put my trash out?

Accepted Answer

Trash must be out the night before your collection day.

Our trucks run different routes each day, and collection times can vary between 6:00 AM and 7:00 PM due to traffic, weather, landfill delays, new team members, or route changes.

To avoid being missed, have your trash at the curb by 5:30 AM — or better yet, the night before.

We cannot return for missed pickups. Thanks for helping us keep routes efficient and on schedule!

Question 7

Do you offer junk removal?  House Clean-Outs?

Accepted Answer

Absolutely! At Flash Trash, we offer hassle-free bulk pick-up, junk removal, and full house cleanout services.

Whether you're getting rid of a few large items or clearing out an entire property, we've got you covered.

To schedule a bulk pick-up, simply fill out our online request form. This helps us coordinate the right crew and equipment for the job.

🚫 Please note: Bulk pick-ups are scheduled separately and are not included in your regular weekly service—unless the items are small enough to be loaded onto the standard garbage truck.

We make it easy to clean up—just let us know what you need!

Question 8

When will my service start?

Accepted Answer

At Flash Trash, we move fast — because trash waits for no one!
The moment you subscribe, you’re automatically assigned to the next available route in your neighborhood. In most cases, your first pick-up happens within a week or less.

Behind the scenes, our system quickly gets everything in place:
 📍 Assigning your address to a route
🗑️️ Coordinating your bin delivery (if you've placed an order)
 🛻 Coordinating logistics
 ✅ Ensuring a smooth, reliable start - all in seconds!

We know how important timely waste collection is, and we’re committed to getting you up and rolling as fast as lightning.

Question 9

Do you provide collection services for yard waste?

Accepted Answer

Due to repeated misuse, yard waste is no longer included in our regular service.

As a courtesy, we may pick up 1–2 bags of yard waste during your scheduled pickup if truck space allows — but this is not guaranteed.

In select HOAs, yard waste pickup is available by request or may be included as part of an HOA plan.

If you're a current customer and need a one-time yard waste collection, give us a call! We’re happy to schedule a pickup for you.

Question 10

Sugarmill Residents

Accepted Answer

We’re proud to serve the Sugarmill Woods community and are committed to providing reliable, high-quality service to your neighborhood.

Below are answers to the most common questions from residents in your area:

🚪 Valet & Side-Door Service
We continue to offer Side-Door and Valet collection services for customers who have added them to their plan.

Please note: These are premium services and include an additional charge.

What's the difference?

Side-Door Service
 We collect your trash from your garage’s side door and place the cans at the end of your driveway for pickup. You’ll bring them back in after service.
Valet Service (exclusive to Sugarmill Woods)
 We collect your cans from the side door and return them to the side door after service—no need to bring them out or back in.

🗑️ In-Ground Bins
While we recommend using containers with wheels and handles, we do collect from in-ground bins under the following conditions:
Trash must be bagged
Bags must be a reasonable weight
Un-tied, Unbagged or overweight bags will not be collected.

These guidelines are in place to protect the safety of our crew.
Thank you for being part of the Flash Trash family! We're here to make your service seamless and stress-free.

Question 11

Do you offer discounts on your services?

Accepted Answer

💚 Discount Programs at Flash Trash
At Flash Trash, we believe garbage collection should be affordable and accessible for everyone. That’s why we offer a variety of discount programs tailored to meet the needs of our community.

🤝 Hello Neighbor Co-Op Program
For small communities and HOAs, we offer a unique cost-saving opportunity through our Hello Neighbor program.
When multiple households within a street or small cluster (about 1/8 mile) sign up together, they unlock tiered group pricing — meaning the more neighbors who join, the more everyone saves.

💛 Flash Cares Program
Our Flash Cares initiative supports residents who may need a little extra help with their garbage bill. If you're experiencing hardship, reach out — we’re here for you.

🎖️ Veterans & Pastors Discounts
We proudly offer special discounts to veterans and church pastors as a thank-you for your service and commitment to the community.
To explore these discount options, simply give us a call or fill out our contact form.

We’ll work with you to find a plan that meets your needs and your budget.

At Flash Trash, we’re more than a service — we’re your neighbors, and we care.

Question 12

What is your referral program for A FREE MONTH OF FLASH?

Accepted Answer

💸 Flash Trash Referral Program
We love neighbors who spread the word! When you refer a new customer on your same street who signs up for quarterly service, you’ll receive one month of service FREE (up to $25) as a thank-you.
Here’s how it works:
✅ The referred customer must live within sight distance of your home or within 1/8 mile
 ✅ Your own account must be in good standing
 ✅ The free month is applied to your next quarterly bill (not issued as a refund or cash)
🎯 You can earn up to three referral rewards per year — that’s up to $75 in savings!
Thanks for being part of the Flash Trash community. Your referrals help us grow locally and serve more awesome neighbors just like you!

Question 13

Do you pause service for Seasonal Residents

Accepted Answer

🕊️ Seasonal Resident? No Problem!
At Flash Trash, we know many Citrus County residents spend part of the year elsewhere — and we’re happy to accommodate our Snowbirds with a simple pause option.

If you need to temporarily suspend service for up to 6 months, just log into your Flash Trash account in StopSuite and send us a message.
Easy peasy.

Any remaining credit on your account will be saved and ready for you when you return — no reactivation fees, no hassle.
Need help or have questions?

We're just a message away in your account and ready to assist.
Enjoy your time away, and we’ll be here when you get back!

Question 14

How do I pay my bill?

Accepted Answer

💳 How to Pay Your Flash Trash Bill
We offer several convenient ways to pay, and we strongly recommend enrolling in autopay for stress-free service.

✅ ONLINE
Log into your account anytime by clicking the Customer Login button on our website. You can view your balance, make payments, and manage your subscription.

🔁 AUTOPAY
Never miss a payment!
 You can set up autopay through your online account, or give us a call and we’ll get it set up for you.

📞 BY PHONE
Prefer to pay over the phone? Call us at 352-423-4500 — we're available Monday–Friday, 8:00 am-3:30pm.  If you need to call us toll free - 877-307-7048.

✉️ BY MAIL
Send your payment to:
Flash Trash
 PO Box 278
 Inverness, FL 34451  
**Keep in mind, mail delays can be 2+ weeks

Need help? Our team is happy to walk you through any of these options!

At this time we do not have a customer retail office.

Question 15

Do you offer dumpsters and rolloffs?

Accepted Answer

Currently, Flash Trash does not provide dumpsters or rolloff containers as part of our service offerings.

Question 16

Service Cancellation

Accepted Answer

Canceling Your Flash Trash Service: What to Know & What to Do

We understand that plans change. Here’s exactly how cancellation works and what to expect.

1. How Our Subscriptions Work
Flash Trash operates on a subscription basis:
Monthly
Quarterly
Semi-Annual
Annual
Important to know:
Subscriptions renew automatically.
Once a billing period begins, it is non-refundable.
If you cancel, your service continues through the end of your paid term.
No partial refunds are issued for unused time.
You agreed to these terms in the service agreement emailed to you when you signed up.

2. When to Submit Your Cancellation
To avoid being charged for the next billing period:
Submit your request at least 7 days before your renewal date.
Late requests may result in another billing cycle.

3. How to Cancel (Step-by-Step)
Please use one of the following methods:
Option 1: Online (Preferred)
Log into your Flash Trash account.
Send a message through your account portal.
Your request will be reviewed and processed within 3 business days.
Option 2:
Call during business hours:
 🕗 8:00 AM – 3:30 PM
 📞 352-423-4500

Important!
We cannot accept cancellation requests by:
Text message
Social media
Voicemail
These requests will not be processed.

4. Moving? Here’s What to Do
If you are moving:
Submit your cancellation through your account or by phone.
Provide your forwarding address.
Any eligible refund will be returned to your original payment method or mailed by check.

5. Snowbird & Seasonal Customers
If you are a seasonal resident:
You may pause your service.
Any unused funds remain on your account.
Service can be resumed when you return.
Please contact us through your account to arrange this.

6. Container Return & Possible Fees
All Flash Trash containers belong to us and must be returned when service ends.
Standard Pick Up Fee
If you cancel within 24 months of the start of service:
$65 container pickup fee applies
🚀Avoid the Pickup Fee
You may return your clean container to:
📍 1410 White Lake Dr. Inverness, FL 34453

Lost or Inaccessible Containers
If we cannot access or locate your container: $95 replacement fee
Non-payment cancellations still require the $65 pickup fee

Before Pickup or Return
To avoid extra charges, please make sure your container is:
Completely empty
 Placed curbside or easily accessible

7. Refund Policy
Unused prepaid time is not refundable.
No partial refunds once a billing cycle starts.
Move-related refunds (if eligible) are issued by:

Original payment method, or
Check mailed to forwarding address

Quick Checklist: Canceling the Right Way
Before you cancel, make sure you:
☐ Check your renewal date
 ☐ Submit request 7+ days before the date to stop service
 ☐ Use online account portal or phone only
 ☐ Empty your container
 ☐ Make it accessible for pickup
 ☐ Return bin if avoiding pickup fee

Need Help?
If you still have questions, we’re happy to help.
Contact us through your Flash Trash account
 or call 📞 352-423-4500
We’re here to make this process as easy and clear as possible.

Question 17

What Items Are Considered Hazardous Waste and Not Allowed in Your Trash?

Accepted Answer

The State of Florida defines household hazardous waste (HHW) as something that is ignitable (flammable), corrosive, reactive or toxic.

Some examples of HHW are:
Car batteries
Computer Batteries
Fluorescent bulbs
Gasoline
Household cleaners
Motor oils
Paint
Pesticides
Pool chemicals
Propane tanks
And some other items

The characteristic these items all have is that they are dangerous to people if they are exposed to them. According to the DEP, these materials can contaminate our drinking water and have long term health effects. For this reason, every county in Florida, including Citrus County, has a household hazardous waste program.  Find the Citrus County Hazardous Waste Program Here   
If these items are placed out with your household collection we will leave them curbside.

352-423-4500

Answers to your Questions

Why use Flash Trash?

How do I sign up?

What are your hours and holiday schedule?

Do you offer recycling as part of your services?

How much trash can I put out and when is it collected?

When should I put my trash out?

Do you offer junk removal? House Clean-Outs?

When will my service start?

Do you provide collection services for yard waste?

Sugarmill Residents

Do you offer discounts on your services?

What is your referral program for A FREE MONTH OF FLASH?

Do you pause service for Seasonal Residents

How do I pay my bill?

Do you offer dumpsters and rolloffs?

Service Cancellation

What Items Are Considered Hazardous Waste and Not Allowed in Your Trash?

Terms & Conditions

Privacy Policy

Missed Collection

Refer A Neighbor

Pause or Cancel Service

Compliments for the Team

Prayer Requests

Feedback Form

Hazardous Waste

Employment