Is it possible we missed your stop?
Please fill out the form below and we will get on it!
Sometimes stops can be missed due to no trash out, a new driver, landfill delays, or flat tires. If your collection will be delayed past 7:00 pm, we will update our status bar on the home page and/or send you a notification to your email or text. Please be sure we have the most up-to-date information on file so you receive those notifications.
Please do not register a missed stop before 7 pm on the day of your scheduled collection. Route times vary. Please allow until 7 pm before registering a missed stop.